Shipping Policy

Everything you need to know about our shipping process, rates, and timelines.

Quick Answer:Custom orders ship after payment verification, typically within 5–7 business days. USA orders over $300 ship free; international orders over $1,000 ship free. Standard USA delivery takes 3–5 business days after dispatch.

01Order Processing

All orders are shipped only after **full payment confirmation**. Once your payment is verified, our team begins the meticulous process of preparing your custom engraved pieces for shipment.

02Shipping Rates

Domestic (USA)

Free over $300 USD

Standard Rate: $15.00

Precision engraving for all domestic orders. Reliable, tracked, and insured delivery to your doorstep.

International

Free over $1000 USD

Standard Rate: $35.00

Global logistics handling for our international community. Securely packaged and shipped worldwide.

03Delivery Timeframes

While we strive to get your items to you as quickly as possible, custom engraving takes time. Once your item is finished and shipped, typical delivery windows are:

United States:Approximately 3 business days after shipment.

International:Approximately 7 business days (timing varies by destination and customs processing).

04Tracking & Damage

A tracking number will be provided via email once the order is shipped.

Important Notice on DamageItems damaged during shipping must be reported within **7 days of delivery**. Please include clear photographs of the damaged items and the original packaging to facilitate a claim.

General Terms

Shipping fees are non-refundable unless items are damaged or defective upon arrival.

Please note that orders cannot be canceled once production has begun, as each piece is precision-crafted to order.